In part one of this two-part article, I explained why successful leaders don’t have an open door policy (i.e., the practice of leaving their office doors “open” so that employees feel welcome to stop ...

Most companies have an open-door policy, which allows employees to consult management at any level to voice their concerns, ideas and thoughts. In theory, the policy works well. It gives employees the ...

What if one of the most widely revered management practices was completely wrong? Is it possible that the “open door policy” is harmful to managers and individual contributors alike? Could it be that ...

At the end of a workshop about cultural preferences in the workplace, a team leader in a global pharmaceutical company told me: “I operate with an open-door policy,” and confessed that he sought to ...